Updated: September 2024
Privacy Policy
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
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Topics:
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What data do we collect?
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How do we collect your data?
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How will we use your data?
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How do we store your data?
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Marketing
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What are your data protection rights?
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Privacy policies of other websites
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Changes to our privacy policy
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How to contact us
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How to contact the appropriate authorities
What data do we collect?
Lisine Group collects the following data:
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Technical information (For the most part, you may visit our websites or use our products or services without having to identify yourself. However, certain technical information is normally collected as a standard part of your use of our services. Such information includes, for example, your IP-address, access times, the website you linked from, pages you visit, the links you use, the ad banners and other content you viewed, information about your devices and other such technical information your browser provides us with or as may be otherwise collected in connection with certain products and services. When you use our services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile subscription number, may be transmitted to us by the telecommunications operator as a standard part of that communication. Please also see the section “How do we use cookies” below.)
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Your transactions with us (We collect or request information relating to your purchase or use of our products or services as well as your other interactions with us. Such information may include, for example, details of the queries or requests you have made, the products and services provided (including delivery details), purchase details (including payments made, credit card details, billing address, credit checks and other such financial information), details of agreements between you and Lisine Group LLC, records of contacts and communications, information and details relating to the content you have provided us with and other such transactional information. We may, in accordance with applicable law, record your communication with our customer care or with other similar contact points.)
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Information you provide us (When you register to our services, make a purchase, enter a sales promotion or otherwise interact with us, we may ask you to provide us with certain information such as your name, email address, street address, phone number as well as user names, passwords and other such credentials that are used to authenticate users and to validate their actions or that may be needed to provide you with the products and services you have requested or to communicate with you, as well as information uploaded by you such as location, route information, pictures etc. We may collect training data, demographic information, for example, your age, gender, postal code and language preferences. We may also collect other information you provide, such as your consents, preferences and feedback, information relating to your devices and other such information you provide us with. Please note that certain non-identifiable information collected from you may become personally identifiable when you provide us with your personal data. Some of our services may allow you to submit information about other people, for example, if you make an order for a product that you wish us to send directly to another recipient.)
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Location data (Certain services may involve the use of your location data. For example, we may collect location data to enable mobile-connected GPS tracking with certain devices, even when our certain services such as mobile apps are closed or not in use. Use of your location data is, however, subject to your prior consent for each service.)
How do we collect your data?
You directly provide Lisine Group with most of the data we collect. We collect data and process data when you:
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Register online or place an order for any of our products or services.
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Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
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Use or view our website via your browser’s cookies.
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See also "What data do we collect" section above.
How will we use your data?
Lisine Group collects your data so that we can:
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Provision of products and services. We may process and use your personal data to provide you the product or service you have requested, fulfill your other requests such as customer service, process your order, or as otherwise may be necessary to perform or enforce the contract between you and Lisine Group. We may also process and use your personal data to ensure the functionality and security of our products and services, to identify you, and to prevent and detect fraud and other misuses.​
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Development of products and services. We may process and use your personal data to develop our products and/or services. However, for the most part, we only use aggregate and statistical information in the development of our products and services, and not data directly identifiable to you. We may also process and use your personal data to personalize our offerings and to provide you with services more relevant to you, for example, to make recommendations and display customized content and advertising. We may combine personal data collected in connection with your use of a particular Lisine Group product and/or service with other personal data we may hold about you, except where such personal data was collected for a different purpose.​
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Communicating with you and marketing. We may process and use your personal data to communicate with you, for example, to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We also process your personal information such as name and contact details when you contact us e.g. via contact forms made available on our websites. In such situations, we process the data you have given us for the purpose of answering your questions or inquiries and providing the assistance you have requested.​
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We may process and use your personal data for marketing. Marketing purposes may include using your personal data for personalized marketing or research purposes in accordance with applicable laws, for example, to conduct market research and to communicate our products, services or promotions to you via our own or third parties’ electronic or other services.​
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In addition, some of our products and services may be used to promote products and services of other companies. However, Amer Sports does not disclose your personal data to such companies for their marketing purposes without your prior consent or other legal basis under applicable law.​
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Profiling/personalisation. We may process and use your personal data for profiling/personalisation for such purposes as targeted direct marketing and improvement of our products or services. We may also create aggregate and statistical information based on your personal data. Profiling/personalisation includes automated processing of your personal data for evaluating, analysing or predicting your personal preferences or interests in order to, for example, send you marketing messages concerning products or services best suitable for you.
Additionally, we may work with analytics partners who collect, and with whom we may share data about customers on our site and app visitors, to conduct analytics on our behalf and for others. Accordingly, we may share Technical Information (see above) including device (including mobile device) identifiers, location data, demographic, online behavioural information, and or data about your interests (collectively, “Analytics Data”) with third-party advertising partners or networks who may use that data to serve you with interest-based or targeted ads for products and services offered by us or them. This Analytics Data does not directly identify you. The use of this information is governed by the third parties’ privacy policies. Alternatively, collection ad sharing may be through cookies, pixels, web beacons, APIs, or similar technologies.
How do we store your data?
Lisine Group implements appropriate technical and organisational security measures to prevent and minimise risks associated with providing and processing personal data.
Such security measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems and processes, careful selection of processors, sufficient training of Lisine Group’ personnel involved in the processing, and other necessary measures to provide appropriate protection for your personal data against unauthorised use or disclosure. Where appropriate, we may also take back-up copies and use other such means to prevent accidental damage or destruction of your personal data. If a particular part of an Lisine Group website supports on-line transactions, we will use an industry standard security measure, such as the one available through “Secure Sockets Layer” (“SSL”), to protect the confidentiality and security of online transactions.
Marketing
Lisine Group would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
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If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Lisine Group from contacting you for marketing purposes or giving your data to other members of the Lisine Group companies.
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If you no longer wish to be contacted for marketing purposes, please contact us.
What are your data protection rights?
Lisine Group would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
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The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
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The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
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The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.
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The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
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The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.
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The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
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Privacy Policies of other websites
The Lisine Group website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
​Our Company keeps its privacy policy under regular review and places any updates on this web page.
How to contact us
If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
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Email us at:
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Or write to us at:
Lisine Group d.o.o.
12. Mart 2
71210 Sarajevo
Bosnia and Herzegovina​
How to contact the appropriate authorities?
In the event you consider Lisine Group’s processing activities of your personal data to be inconsistent with the applicable data protection laws or that Lisine Group has not sufficiently ensured the realisation of your rights, you may lodge a complaint with the local supervisory authority responsible for data protection matters. See the up-to-date contact details of the supervisory authorities in the EU countries.
